Salesforce will preserve engaged on safety after Uber hack

Marc Benioff, founder, chairman and co-CEO of Salesforce, speaks at an Financial Membership of Washington luncheon in Washington on October 18, 2019.

Nicholas Kamm | AFP | Getty Pictures

Salesforce co-CEO Marc Benioff stated the cloud software program firm has far more to do within the space of cybersecurity following an assault at Uber involving Salesforce’s Slack chat app.

Uber said on Monday that it believed a hacking group dubbed Lapsus$ was behind a cyberattack final week and famous that different victims of the group’s assaults this yr included Cisco, Nvidia, Okta and Samsung. Microsoft additionally said that Lapsus$ had accessed one in every of its accounts.

In response to Uber, the attacker most likely purchased an organization contractor’s password on the darkish internet after a malware assault, and the contractor accepted a two-factor authentication request. The attacker downloaded some Slack messages and posted a notice to a Slack channel that “lots of you noticed,” the ride-sharing firm stated.

Hackers usually use so-called social engineering, which includes exploiting trusted people reasonably than simply going after {hardware} and software program.

“There isn’t any end line in terms of safety and social engineering,” Benioff stated throughout a press convention at Salesforce’s Dreamforce convention in San Francisco on Tuesday. “There’s issues that we will must do to assist our clients forestall these sorts of points.”

Salesforce has seen its methods exploited previously. In 2007, a hacker reportedly obtained e-mail addresses saved in Salesforce and used them to go after purchasers of Automatic Data Processing and different Salesforce clients. And in June, Salesforce’s Heroku unit said a hacker had obtained account passwords and a few supply code.

“We have been by virtually each attainable scenario,” Benioff stated. “There’s so much for us to do in perpetuity, and we will simply preserve engaged on it.”

Many of the firm’s engineering workforce works on safety and belief, stated Bret Taylor, Salesforce’s different co-CEO. Taylor stated that belief was one in every of Salesforce’s unique values when the corporate was based in 1999.

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